Operation guidance

About FlowerDelivery | Flower Delivery Information for South Korea

FlowerDelivery is a Korean flower delivery information platform for domestic and overseas customers. We provide information on flower product selection, ordering and payment methods, funeral hall/wedding hall delivery information, anniversary guides, and actual delivery cases.

FlowerDelivery is a professional information platform created to provide easy and accurate information necessary for flower delivery in Korea.

Introducing the characteristics and selection methods of various flower gifts such as bouquets and flower baskets, celebration wreaths and sympathy wreaths, Oriental orchids, orchids, and foliage plants.

Not only customers ordering flowers domestically, but also customers from overseas such as the U.S. or Japan who want to send flowers to family or acquaintances in Korea can check the necessary information.

FlowerDelivery provides information that you may have questions about while using Korean flower delivery, from product selection to ordering/payment and delivery preparation.

What information can I find on FlowerDelivery?

Flower delivery product selection guide

Information on the characteristics and selection criteria for each product, including bouquets, flower baskets, flower boxes, wreaths, orchids, and flower pots.

We help you compare suitable products by considering the color and size of the flowers, the purpose of the gift, the recipient's tastes, and the care environment.

Rather than assuming that a specific product is the best choice for all situations, we aim to provide information tailored to actual use.

Domestic and international flower delivery order information

We will guide you on how to order flowers in Korea and how to send flowers from overseas to a recipient in Korea.

Explains the usage procedures and confirmation items for each payment method, such as domestic credit and debit cards, bank transfer, foreign-issued cards, and PayPal.

Even when ordering from overseas, the actual delivery address of flowers must be an area where delivery is possible within Korea.

This is different from international shipping services that send flowers directly to overseas countries such as the United States or Japan.

Funeral hall/wedding hall flower delivery information

Information on what to check when sending flowers to funeral halls and wedding halls in Korea.

For funeral hall sympathy wreath, the exact mourning room and funeral schedule may be important, and for wedding hall celebration wreath, the ceremony time and conditions for bringing into the venue may be important.

We organize things to consider before ordering based on verifiable information such as address, contact information, and location of each facility.

The facility's operating status and flower delivery conditions may change, so it is recommended that you check with the facility and the actual place of order for important details.

Anniversary Flower Gift Guide

Introducing flower gifts suitable for anniversaries such as Parents’ Day, Valentine’s Day, and White Day.

We will guide you through how to select carnations, rose bouquets, flower baskets, etc. and what to consider when preparing a delivery date.

Anniversary order deadlines and delivery conditions may vary from year to year, so please check the latest information at the time of actual ordering.

Actual flower delivery case

FlowerDelivery seeks to accumulate information about products and delivery locations based on new actual flower delivery cases that occur in the future.

When posting a delivery case, it is based on verifiable original records, and we do not arbitrarily create and provide unconfirmed order countries, delivery times, customer reactions, etc.

Do not introduce places or products for which there is no actual record as if they were delivered.

Can I order flowers directly from FlowerDelivery?

FlowerDelivery is an information site that provides information on flower delivery products and ordering methods.

This site does not sell products directly or operate a shopping cart or payment function.

To purchase the actual product, you must go to the external flower delivery online shop linked to the related product information.

Product sales price, inventory, delivery availability, order acceptance, and payment conditions must be confirmed based on the latest information from the actual online shop.

The product descriptions and selection guides provided by FlowerDelivery are for reference in preparing your order and do not replace actual sales conditions.

Information for both domestic and overseas customers

FlowerDelivery targets both customers who order flowers in Korea and customers who want to send flowers to Korea from overseas.

Domestic customers can check product selection, delivery location, domestic card payment and bank transfer methods, etc.

Overseas customers can refer to the Korean delivery address, payment by foreign-issued card and PayPal, and delivery schedule based on Korean date.

Payment availability and delivery conditions vary by retailer.

Accuracy and update of information

When ordering flower delivery, accurate information such as the product composition as well as the address of the delivery location, contact information, and operating schedule are important.

FlowerDelivery's principle is to prepare information based on verifiable data and to make necessary changes when changes are confirmed.

For location information such as funeral halls and wedding halls, we first refer to reliable sources such as official information.

However, the facility's address, operating conditions, composition of flower delivery products, and delivery availability may change over time.

Therefore, before placing an important order, it is recommended that you check the latest information from the actual facility and shop.

Personal information and payment information information

FlowerDelivery is a site that provides flower delivery usage information, and does not collect card numbers, card passwords, or payment authentication numbers from visitors to pay for products.

The recipient name, contact information, and delivery address required for the actual flower delivery order are entered during the ordering process in the connected order online shop.

When using an external online shop, please check the personal information processing policy and payment-related information of the online shop.

Information related to personal information processing and operation of the FlowerDelivery site itself can be confirmed based on separately provided operation information and related notices.

Order change/cancellation/refund inquiry

For order changes, delivery updates, or other questions after ordering, contact us via KakaoTalk or our customer service call center. For cancellations and refunds, check the retailer’s instructions.

When making inquiries, it is recommended that you prepare the order number and order-related information issued by the actual shop.

Please be careful not to transmit sensitive financial information such as card password, security code, or one-time authentication number in general inquiry messages.

Changes may be subject to the current order and delivery status.

Information needed for Korean flower delivery in one place

FlowerDelivery seeks to systematically provide the necessary information from the moment you select flowers to the process of ordering, payment, and preparing for delivery.

We aim to be an information platform that helps you compare products, select flowers that suit your gift purpose, and understand domestic and international ordering methods and delivery conditions.

We will provide accurate and practical information so that all visitors who want to send flowers to family and friends in Korea can easily find what they need.