When ordering flower delivery, you can use bank transfer instead of credit card or debit card.
Bank transfer is a payment method that transfers the product price to the bank account indicated during the ordering process. Deposits can be made through internet banking, mobile banking, or your bank's transfer service, and the actual methods available will vary depending on the instructions from the bank and the place of order.
When ordering flower gifts such as bouquets, flower baskets, celebration wreath, sympathy wreath, Oriental orchids, foliage plants, etc. by bank transfer, here are the payment procedures, payment confirmation methods, and precautions after ordering.
How do I process a bank transfer for flower delivery?
Bank transfer generally proceeds in the following order: product order, confirmation of deposit account, remittance of product price, confirmation of deposit, and order processing.
1. Select a flower delivery product
First, select the flower gift you want.
You can consider bouquets or flower baskets for birthdays and anniversaries, orchids and flower pots to celebrate business openings and promotions, celebration wreaths for weddings, and sympathy wreaths for funerals.
Check the actual configuration and price of the selected product, additional options and delivery availability.
2. Enter delivery information
Enter the name and contact information of the person who will receive the flowers, the exact delivery address, and the desired delivery date.
When sending a sympathy wreath to a funeral hall, it is important to check the mourning room number and funeral schedule, and when sending a celebration wreath to a wedding hall, it is important to check the hall name and ceremony time.
3. Select bank transfer
If bank transfer is supported on the order screen, select the corresponding payment method.
Check the bank name, account number, account holder, deposit amount, and deposit deadline provided at the order place.
Account information must be confirmed based on the official payment instructions from the actual place of order.
4. Deposit product price
Send the exact amount to the account indicated on the order screen.
At this time, if the name of the orderer and the name of the actual depositor are different, difficulties may arise in confirming the deposit.
If the orderer and depositor are different, it is recommended that the depositor information be delivered according to the method provided by the shop.
5. Confirm payment and order receipt
Once you have completed the remittance, please check whether the payment has been properly confirmed at the actual place of order.
Completing the remittance and confirming the payment from the ordering party are separate processes.
According to the instructions from the existing shop, the delivery process begins after payment is confirmed, so if you have an important delivery schedule, it is recommended to check payment confirmation and order processing status together.
Can the orderer name and depositor name be different?
The person who ordered flower delivery and the person who actually sends the money may be different.
For example, a child may order flowers to send to their parents and then deposit the cost of the goods from the family's bank account.
At this time, if the name of the orderer and the name of the depositor are different, it may take time for the shop to confirm which order the deposit is for.
If possible, enter the actual name of the depositor accurately when ordering, and if confirmation is required after payment, contact the shop.
When making inquiries, it is helpful to prepare the order number, orderer name, actual depositor name, deposit amount and time, etc.
Does flower delivery start immediately after bank transfer?
Just because the bank transfer is completed, the production or delivery of flower delivery products does not begin immediately.
It may be necessary for the shop to check which order the amount is for and process the actual order.
Deposit confirmation method and processing time vary depending on the operating method of the shop.
In particular, for same-day delivery products or wreaths that need to be sent for a designated event, the schedule may be affected if payment confirmation is delayed.
Therefore, it is recommended that you check the order status after sending the money, and if the order has an important schedule, inquire with the actual place of order whether delivery is possible.
Can I order same-day flower delivery via bank transfer?
Even if you select bank transfer, same-day delivery may be possible depending on the product and region.
However, actual availability depends on the order time, payment confirmation time, product preparation status, delivery area, and order quantity.
For example, for a sympathy wreath sent to a funeral hall, it is important whether it can actually arrive before the funeral, and for a celebration wreath sent to a wedding hall, the time it can be brought into the wedding hall must be considered.
If same-day delivery is required, it is recommended that you select the product and then inquire with the place of order whether delivery is possible and the payment confirmation process.
You should not assume that flowers will arrive at the desired time just because you have made a deposit.
What if I make a deposit but the order status does not change?
I paid for the product, but the payment confirmation may not appear in the order history.
In this case, first compare the bank's transfer history with the amount, account information, and depositor name displayed on the order screen.
If you cannot confirm even though there are no errors in the deposit account or deposit amount, it is recommended to contact the actual place of order.
It will be helpful for verification if you prepare the order number, name of the depositor, deposit amount, and remittance time.
Please note that duplicate deposits may occur if you arbitrarily retransmit the same amount just because deposit confirmation is delayed.
What if I entered the deposit amount or name of the depositor incorrectly?
When ordering flower delivery products, the deposit amount may be sent incorrectly or sent under a different name.
At this time, it is best to check the remittance details and contact the actual place of order as soon as possible.
If the deposit amount is insufficient or excessive, or if the deposit is made in another person's name, you must follow the confirmation procedure provided by the shop.
Rather than creating a new order or arbitrarily remitting the difference because you think you made a mistake, check the processing status of the original order first.
Even if you want to transfer the amount of multiple orders at once, it is safe to check whether the method can be processed at the actual place of order.
Can I get a refund if I cancel a bank transfer order?
Flower delivery products ordered via bank transfer may also need to be canceled or refunded depending on the situation.
However, whether cancellation is actually possible depends on the type of product, production progress, delivery status, relevant laws, and the cancellation/refund conditions of the place of order.
In particular, cancellation conditions for fresh flowers or custom-made products may be different from those for general stock products.
To cancel an order, contact the actual online shop where you purchased it with your order number and payment details.
Bank transfer refunds must follow the procedures provided by the shop, and the time when the refund amount is reflected in the account may vary depending on the processing situation.
If refund account information is required, it is recommended that it be delivered through an official, private route guided by the actual place of order.
What is the difference between bank transfer and card payment?
For domestic flower delivery, you can choose between bank transfer and credit or debit card as a payment method.
bank transfer
This is a method of transferring the product price directly to the bank account indicated after ordering.
It is important to check whether the name of the depositor matches the order information and whether the ordering party confirmed the deposit properly.
Credit card/debit card
This is a payment method that goes through the credit card company’s approval and authentication process.
After completing payment, it is recommended to check the card authorization details and order reception status at the online shop.
Just completing payment with any payment method does not automatically confirm all delivery schedules.
Product preparation and actual delivery must be confirmed based on the instructions from the place of order.
Things to check safely during bank transfer
When using bank transfer, it is important to accurately check bank account information and order details.
Check the account number, account holder, and deposit amount based on the information provided on the actual order screen.
Be careful not to remit the product price to any account displayed on the flower delivery information site or search results.
If the deposit has been completed, keep the transfer details and order number, and check whether the order was received properly at the actual order place.
Additionally, financial information such as account password, security card number, and one-time authentication number should not be conveyed through general inquiry or consultation messages.
FlowerDelivery does not directly enter payment information or receive payment for products, and actual orders and payments are carried out at a connected external online shop.
Flower delivery bank transfer, check order receipt
Bank transfer is a payment method that allows you to transfer the price of a product to a bank account without using a credit card or debit card.
Select a flower delivery product, enter the delivery information accurately, and deposit the product price into the account provided by the actual shop.
After payment, it is recommended to check the order number and payment confirmation status and check whether delivery is possible on the desired date.
Especially in cases where the schedule is important, such as a birthday, anniversary, wedding, or funeral, please check the product preparation and delivery schedule to place your order safely.
Order Changes & Inquiries
If you need to change your order or have any questions after placing an order, please contact us via KakaoTalk or our customer service call center.
Changes may be subject to the current order and delivery status.